Customer Service:

•Greeting and interacting with the customers warmly, respectfully, courteously, and professionally throughout the event.

•To serve food and beverages to customers, according to the standard operating procedures of the company.

•To handle all customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily and reported.

•Providing excellent verbal communication skills and the ability to interact positively with customers and team members.

•Actively seek customer feedback and report it to management to help improve service quality and address any recurring issues.

•Implement action plans as directed to constantly improve the survey results in all social media channels.

•Maintaining Professionalism under pressure, waiters must remain calm, organized, and focused on delivering excellent service even under pressure.