Spa Concierge is responsible for, but not limited to booking all spa treatments, explaining services to guests, perform Point of Sales activities including retail and checking in and checking out all guests in a professional manner.
Details
Skills & Qualifications
Senior School qualification or equivalent is a must
Hotel school graduates will be preferable
Minimum 1 year of experience working in a service environment is a must
Previous experience working in a 5-star hotel environment will be an advantage
Previous experience working in the Middle East Region is an advantage
Good knowledge on computer systems is a must
Clear communication; effective verbal and written communication skills in English (minimum intermediate level). Arabic would be desirable.
Ability to understand guest needs and expectations and to deliver superior customer service with little input from others
Mature and outgoing personality with excellent interpersonal skills
