key responsibilities:

• operations management: oversee facility maintenance, equipment management, and smooth delivery of fitness services

• team leadership: supervise front desk staff and coordinate with personal trainers to maintain high service standards

• client relations: manage member communications, handle inquiries, and ensure swift resolution of concerns

• training program management: coordinate private training appointments and maintain client schedules

• policy development: create and implement operational procedures to enhance studio efficiency

• customer satisfaction: drive member retention through excellent service and engagement initiatives

• administrative oversight: assist in budget management and operational administration

requirements:

• 3-5 years experience in fitness facility or studio management

• strong leadership and team management capabilities

• excellent communication skills (english proficiency required)

• proven problem-solving abilities and multitasking skills

• experience with studio management software (preferred)

• flexibility to work evenings and weekends as needed

the ideal candidate will have:

• strong organizational skills with keen attention to detail

• ability to thrive in fast-paced environments

• proficiency in Microsoft office and messaging platforms

• passion for health and fitness industry

• customer service-oriented mindset

compensation & benefits:

• a tax-free basic salary starting from $3,500 pm

• accommodation allowance

• transportation allowance

• annual flight allowance

• 30 days paid vacation

• health and medical insurance

• performance-based year-end bonus

• recruitment flight